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Some of the lenders in our network may automatically renew your short term loan if it becomes past due. This term is clearly identified in your loan agreement. You should check your loan agreement for your lender's policy on automatic loan renewal prior to e-signing it. If your loan is renewed, there will be additional charges as determined by your lender, and the minimum term can be set up.
Your lender may offer you other options in addition to renewal, including the ability to repay your loan in full at a later date or repay your loan over time in a series of installments.
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And it's going to stop. I am going to warn everyone not to do business with these guys. If you have been burned by City Loan please join me and run these guys out of business. Post your dissatisfaction on all the social media sites so they can get the message that their business practices will not be tolerated by the consumers.
Say no to City Loan. This company has bad customer service. They are liars, they make up their own rules.